The Comprehensive Guide to Shopify Plus Security Features

#Ecommerce January 04, 2024
Hướng dẫn toàn diện về tính năng bảo mật của Shopify Plus Hướng dẫn toàn diện về tính năng bảo mật của Shopify Plus

In the world of e-commerce, security isn't just a feature; it's the backbone of trust and reliability. For businesses operating on Shopify Plus, understanding and utilizing its robust security features is key to protecting both customer data and your brand's reputation. This guide delves into the security aspects of Shopify Plus, providing you with actionable insights to fortify your online store.

I. Understanding the Importance of E-commerce Security

E-commerce security is a critical aspect of the digital marketplace. With the increase in online transactions, the risks of data breaches, identity theft, and fraud are escalating. The "Cybercrime To Cost The World $10.5 Trillion Annually By 2025"  study by Juniper Research found that e-commerce fraud losses are projected to exceed $20 billion in 2023, a significant increase from previous years. This alarming statistic underscores the critical necessity for stringent security measures. Beyond protecting financial transactions, e-commerce security is also about safeguarding customer data, a key to building customer trust and loyalty.

Small businesses, which often make up a significant portion of the e-commerce industry, are particularly vulnerable, with 43% being the target of cyber-attacks as per the Verizon Data Breach Investigations Report. Effective e-commerce security not only prevents financial loss but also reinforces customer confidence. In an era where trust is paramount, a secure e-commerce platform is essential for sustaining and growing a successful online business.

II. Shopify Plus Security

Shopify Plus is built on a reliable, secure infrastructure designed to safeguard against the most common threats in e-commerce. From SSL certificates to regular compliance assessments, Shopify Plus ensures that your store, and your customers' data, are protected around the clock.

1. Advanced SSL Certificates

The significance of SSL certificates in the e-commerce sector cannot be overstated. By employing a 256-bit encryption standard, as advocated by cybersecurity experts like GlobalSign, Shopify Plus ensures the utmost protection of sensitive customer information. This includes the secure transmission of critical data such as credit card numbers and personal details. The role of SSL certificates transcends mere data protection; they are instrumental in cultivating customer confidence and trust. In today's digital era, where consumer trust is as crucial as the currency, the implementation of these certificates is a testament to Shopify Plus's unwavering commitment to offering a secure and reliable shopping environment for both businesses and their customers.

website you're visiting doesn%u2019t have an SSL certificate

website doesn’t have an SSL certificate 


GlobalSign's research underscores the vital role of SSL certificates in e-commerce success. Their "Website Encryption: Do static websites need HTTPS?" article reveals a striking statistic: 84% of online shoppers would abandon a purchase if they realized that their data was being transmitted over an unsecured connection. This highlights the absolute necessity of SSL certificates in not only protecting customer data but also in ensuring the continuity and growth of e-commerce businesses. In essence, Shopify Plus's adoption of high-standard SSL certificates aligns perfectly with their mission to provide a secure, trustworthy, and customer-centric online shopping experience.

2. PCI DSS Compliance

Shopify Plus is a committed upholder of the Payment Card Industry Data Security Standard (PCI DSS), a set of rigorous security standards designed to ensure the secure handling of credit card information. The compliance is not a one-time achievement, but a continuous commitment aimed at guaranteeing that every credit card transaction is safeguarded. Shopify Plus' adherence to PCI DSS compliance is not just a checkmark but a testament to its dedication to providing a secure purchasing journey for all customers.

In emphasizing the importance of PCI DSS compliance, it is crucial to note that it is not just a mere adherence to standards but an indicator of a company's dedication to safeguarding all aspects of the purchasing journey. It gives customers and businesses alike peace of mind that their financial data are in safe hands.

PCI DSS Compliance

Source: Sprinto

A Verizon report showed that businesses that are fully compliant with PCI DSS standards have a 50% lower likelihood of falling prey to data breaches. This is a testament to the significance of adhering to the rigorous security standards that the PCI DSS has set. Shopify Plus' continuous commitment to upholding these standards is an assurance to customers and businesses that their financial security is a top priority.


3. Fraud Analysis and Prevention

Shopify Plus offers a range of in-built tools that enable merchants to analyze and flag potential fraudulent transactions. This proactive approach facilitates the review of suspicious orders, thereby reducing the risk of fraud-related losses.

With e-commerce fraud escalating, as highlighted in " Look Back: 2023 Biggest Fraud Trends - Experian Insightsby Experian, the importance of robust fraud detection and prevention mechanisms cannot be understated. Shopify Plus's arsenal of fraud analysis tools serves as a critical component of its comprehensive security infrastructure. These tools are designed to do more than just detect suspicious activities; they function as an active shield, protecting the interests and integrity of businesses and their clientele.

The platform's commitment to ensuring a secure and trustworthy e-commerce environment is further exemplified by its advanced AI-powered tool, Shopify Fraud Protect. This feature is a game-changer in the realm of digital commerce security. It boasts an impressive ability to significantly minimize chargebacks on transactions deemed safe by its system. This is a clear indication of its effectiveness in preempting and preventing fraudulent transactions. Shopify Fraud Protect has rapidly become an indispensable asset for businesses aiming to strengthen their security framework. Its efficacy in fraud prevention not only safeguards financial transactions but also reinforces consumer confidence in the safety of their online purchases.

NoFraud Fraud Protection

Source: Shopify App Store

Shopify Plus, with its innovative fraud analysis tools, illustrates a deep understanding of the current e-commerce challenges. It stands as a beacon of reliability and security in the digital market, ensuring businesses can operate with greater peace of mind and focus on growth, knowing their transactions are secure.

4. Regular Updates and Monitoring

Shopify Plus offers a range of benefits, including continuous updates and active monitoring, which ensures that the platform is always equipped with the latest security patches and is vigilant against emerging cyber threats. This commitment to regular updates and monitoring is akin to having a dedicated guardian against cyber threats. As noted in "Internet Security Threat Report (ISTR) Volume 24", the digital landscape is constantly evolving, and staying updated is essential to protect against new threats. Shopify Plus's dedication to regular updates is not only about keeping the platform secure but also about creating an environment where businesses can thrive without the looming shadow of cyber threats. In the digital world, vigilance is as important as the shield itself.

Cybersecurity Ventures has predicted in Cybercrime To Cost The World $10.5 Trillion Annually By 2025that cybercrime costs will grow by 15% per year over the next five years, reaching $10.5 trillion annually by 2025. Therefore, regular updates and monitoring are crucial in mitigating the risks posed by cyber threats. By keeping the platform up-to-date with the latest security patches and monitoring for emerging threats, Shopify Plus provides a secure environment where businesses can operate without fear of cyber attacks.

5. Customizable Access Controls

Shopify Plus introduces a sophisticated feature for businesses: customizable access controls. This functionality is pivotal in empowering businesses to sculpt their internal security landscape. By enabling the precise setting of staff permissions, Shopify Plus ensures that team members have just the right level of access to the information relevant to their roles. This careful calibration of access not only streamlines operational efficiency but also plays a crucial role in reducing the risk of internal data leaks or inadvertent mishandling of sensitive data.

Shopify Customizable Access Controls

Highlighted by Forbes for its significance in internal security, the importance of such meticulous user access management is clear. It acts as a first line of defense against data breaches. Shopify Plus's customizable access controls enable businesses to diligently oversee who can view and manipulate sensitive information, thereby fortifying their defenses against potential internal vulnerabilities.

Understanding that security threats are not exclusively external, Shopify Plus's feature reflects a deep commitment to comprehensive security. It recognizes the need for robust internal safeguards in today's digital business landscape. By offering businesses the tools to manage internal access with precision, Shopify Plus demonstrates a keen awareness of the nuanced challenges faced in safeguarding data, thus cementing its role as a proactive partner in ensuring business security.

6. Secure Checkout Process

Shopify Plus, a leading e-commerce platform, has a robust and secure checkout process in place, which is designed to instill confidence in consumers. The platform's secure customer accounts and encrypted payment information are just a few of the measures taken to ensure that every step of the checkout process is protected.

The importance of a secure checkout process cannot be overstated, as security concerns are a top reason for cart abandonment, according to "Reasons for Cart Abandonment – Why 68% of Users Abandon Their Cart (2023 data)" of Baymard Institute. A secure checkout process does more than just encrypt data; it instills confidence in customers, particularly at the most critical point of their purchasing journey. It reinforces trust and ensures that customers feel safe every step of the way.

The Baymard Institute's research reveals that 17% of online shoppers in the United States abandoned their carts due to concerns about payment security. This highlights the importance of a secure checkout process in retaining customers and building a successful e-commerce business.

7. Data Backups and Recovery

In today's digital world, the significance of data backups and recovery cannot be overstated. While Shopify Plus guarantees data integrity, a backup plan is always prudent. Regular data backups ensure that you are prepared for unforeseen data loss. The approach taken by Shopify Plus towards data management ensures readiness for unexpected data loss by providing a safety net for businesses. This feature is not just a precautionary measure; it is a strategic step that ensures business continuity. I believe that data backups and recovery are crucial components of a comprehensive security strategy that provides peace of mind and stability in the unpredictable digital landscape. 

According to World Backup Day, 29% of disasters that cause data loss are due to accidents, which underscores the importance of regular data backups. Therefore, it is recommended that businesses prioritize creating and implementing a backup plan as a part of their risk management strategy. In conclusion, by regularly backing up your store's data, you can ensure that you are always prepared for the worst-case scenario.

8. Partnering with Security Experts

Shopify Plus, the e-commerce platform, offers a robust network of trusted partners that specialize in various aspects of e-commerce security. Collaborating with these experts can provide an additional layer of security for your store. 

In line with Gartner's insights, Shopify Plus's strategic approach to cybersecurity involves partnering with leading security experts. The company's objective is not solely to enhance security but also to leverage collective expertise to stay ahead of threats. Collaboration is key in cybersecurity, and partnering with experts fortifies Shopify Plus's platform and contributes to a broader initiative of creating a safer digital e-commerce space. 

According to a Gartner report, companies spend an average of 5.6% of their overall IT budget on cybersecurity and risk management. By partnering with security experts, Shopify Plus aims to provide its customers with the necessary tools and resources to secure their online stores.


In the fast-paced world of e-commerce, staying ahead in terms of security is non-negotiable. Shopify Plus offers a comprehensive suite of security features designed to protect your online store and customers. By understanding and implementing these features, you can ensure a secure shopping environment, build customer trust, and maintain your brand's integrity.

Back to blog